Shipping policy

Thank you for shopping with Soulearth Store.

Processing Time

Orders are generally processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

Estimated delivery:

  • Metro cities: 3–6 business days

  • Other locations across India: 5–8 business days

Delivery timelines may vary depending on courier operations and destination.

Shipping Charges

  • Free shipping is available on eligible orders as displayed during checkout.

  • Shipping charges (if applicable) are calculated at checkout.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.

Delivery Delays

Unexpected delays due to weather conditions, courier disruptions, festivals, or natural events are beyond our control.

Incorrect Address

Customers are responsible for providing accurate shipping details. Additional shipping charges may apply if an order is returned due to an incorrect or incomplete address.

Damaged Packages

If your package arrives visibly damaged, please photograph the package before opening and contact us within 48 hours of delivery.

International Shipping

International shipping is currently available only where specifically offered during checkout. Customs duties, taxes, and import fees are the responsibility of the customer.