Last Updated: June 30, 2026
Thank you for shopping with Soulearth Store.
Processing Time
Orders are generally processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
Estimated delivery:
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Metro cities: 3–6 business days
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Other locations across India: 5–8 business days
Delivery timelines may vary depending on courier operations and destination.
Shipping Charges
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Free shipping is available on eligible orders as displayed during checkout.
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Shipping charges (if applicable) are calculated at checkout.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
Delivery Delays
Unexpected delays due to weather conditions, courier disruptions, festivals, or natural events are beyond our control.
Incorrect Address
Customers are responsible for providing accurate shipping details. Additional shipping charges may apply if an order is returned due to an incorrect or incomplete address.
Damaged Packages
If your package arrives visibly damaged, please photograph the package before opening and contact us within 48 hours of delivery.
International Shipping
International shipping is currently available only where specifically offered during checkout. Customs duties, taxes, and import fees are the responsibility of the customer.